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Testimonials

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‎Manuela Ott‎ to Aussie Mobile Phone Repairs
June 6 at 2:00pm ·
Just wanted to leave some feedback had my iPad screen replaced as it was very badly damaged and the service was great ...staff friendly ..quick service ...quoted on the spot re repair and job completed promptly within no time at all .... more than satisfied with the repair. Well done to all and would recommend your service ...indeed a great job and thank you for the screen protector being replaced also.

 

Date of Posting: 23 July 2016
Posted By: Manuela

I love this shop, they are so helpful and fast. I thought my iphone was 'dead' but they fixed it with a new battery in about 10 minutes at a cost much less than I'd expected. So happy they could fix my daughter's iPhone4 and in less than an hour. I had backed it up and was prepared to spend an afternoon resetting it but I didn't have to, it came back exactly as it was, only with a brand new screen! Only wish I'd gotten around to getting my other daughters phone screen fixed before she drowned it, it couldn't be saved. Awesome service, I wouldn't go anywhere else.

 

Date of Posting: 23 July 2016
Posted By: Rachel

Unlike just about everyone I know, I don't own an iPhone but a rather tricky to get repaired Sony Xperia Z5 Compact. Friendly guys at Mt Gravatt were completely worth the drive from Toowoomba to get my phone fixed properly and it's absolutely perfect! Very pleased with the excellent work and rapid turnaround and have no hesitation in recommending Aussie Mobile Phone Repairs! If I ever need to, I'll be confident in dropping by again!

 

Date of Posting: 23 July 2016
Posted By: Gerry

What great service in Capalaba kiosk. Fixed my problem without any worries. Would have no problem using them again and recommending this company to other people.

 

Date of Posting: 23 July 2016
Posted By: Susie

Brilliant job, fast and friendly - thank you

 

Date of Posting: 23 July 2016
Posted By: Desi

Great work guys

 

Date of Posting: 23 July 2016
Posted By: Darren

Great on the spot and friendly service which fixed the problem immediately. Thank you very much.

 

Date of Posting: 23 July 2016
Posted By: Andrew

Hi, thanks to Aussie Mobile Phone Repairs at Capalaba Mall who fixed my iPhone 4s in less than an hour. They did an inspection of the phone to find the problem, then provided a very reasonable quoted price to make the repair. Great service provided by staff with terrific technical knowledge and great customer service skills. Thank you Aussie Mobile Phone Repairs at Capalaba.

 

Date of Posting: 23 July 2016
Posted By: Juliet George

your man at Capalaba Mall sorted my phone in about 5 seconds. I had stuck a name and address label over the light sensor making the screen go black as soon as it dialled. duh! I offered him a coffee but he refused anything but my sincere thanks.

 

Date of Posting: 23 July 2016
Posted By: Mike

I travelled across town from the Western suburbs based on the comments I had read on the website. Very pleased I did. Service, staff and price were exactly as advertised. I had a damaged Sony Z2 fixed in 60 minutes at a very reasonable price. Also fixed my old Samsung S3 which I couldn't charge. They just took it out the back, cleaned out and adjusted the charging port - no cost. Great experience. Many thanks Janine

 

Date of Posting: 23 July 2016
Posted By: Janine

Hi Steve
Received my Galaxy Notebook back this evening. Just wanted to let you know what a fantastic service you have provided. I will definitely be telling anyone looking to renew their screens in the future (hopefully I will be more careful and won't necessarily be needing you )

Regards
Sue Gebbard

 

Date of Posting: 23 July 2016
Posted By: Sue Gebbard

I would just like to say how appreciative I am for your service for both the front end and your workshop. I have spoken to Leigh on a number of occasions and he has always been very polite and helpful.

The turnaround for the repair of our ipads is very fast and your prices are extremely reasonable. The added bonus is that I don't have to leave my desk to do this except to package the ipad for pickup.

I will be recommending everyone to use your company for their ipad and phone repairs.



Kind Regards,

Sue Jordan
Sales Administrator
Bineswood Pty Ltd T/As Ray White Wynnum/Manly
A.B.N. 93 010 317 978
181 Bay Tce (PO Box 202) Wynnum QLD 4178
Ph: 07 3893 1122 Direct: 07 3893 6600 Fax: 07 3893 1700

 

Date of Posting: 23 July 2016
Posted By: Sue Jordan

Visited shop. Pleasant reception by staff. Fixed problem in about ten seconds.
My fault. No charge. My first port of call if I have a future problem. Thankyou

 

Date of Posting: 23 July 2016
Posted By: Paul Simpson

Fixed the charger port on my Samsung Note. More than happy with the result. The service was speedy and the guys were really nice and easy to talk to. This will be my place to go to in the future.....and I live at the Gold Coast. Item left Mt Gravatt Monday am and was delivered at the coast Monday afternoon. I am most impressed.

 

Date of Posting: 23 July 2016
Posted By: Judy

These guys were great. I was told my phone could not be fixed as it was a Samsung 3. Oh no up for a new phone. Well took it to Mt Gravatt and they fixed it within the hour. Well pleased I was. Thanks Julie

 

Date of Posting: 23 July 2016
Posted By: Julie Mills

Screen wasn't working on my sons iPhone 4s so took it in to mt gravatt
The Bloke said it wasn't even broken a bit of dirt stuck inside so they fixed it for free good honest people

 

Date of Posting: 23 July 2016
Posted By: Jerry wills

My phone's charge port stopped working and these guys fixed it in 60mins for only $150. Considering my phone is a fairly recent model I consider that price very reasonable!

Excellent service and wonderful friendly staff members!

I'd recommend these guys to all my friends!

 

Date of Posting: 23 July 2016
Posted By: Taylor

Definitely the cheapest price I've ever come across when repairing damaged iPhone screens, and my phone was severely shattered but they replaced it no worries in under an hour. This was great to be honest as I walked in expecting it to not be able to be replaced. It was my second time there and again, great service, so friendly and great quality. Will keep on going back there for sure and would recommend it to anyone! Mount Gravatt store is fantastic. 10 out of 10, ecstatic to have a nice new shiny phone screen!

 

Date of Posting: 23 July 2016
Posted By: Abbey

Have a galaxy note 4 that had screen and software issues. The staff were very friendly and knowledgeable and were able to sort out both. Saved me having to get a new phone. Would not hesitate to use them again.

 

Date of Posting: 23 July 2016
Posted By: Neil

Had small job done on iPhone this morning at Mt Gravatt staff and work was excellent Thank you ...

 

Date of Posting: 23 July 2016
Posted By: John Gibbs

We have now had 2 x laptops and 2x mobile phone screens fixed all very promptly and at a great price always great service

 

Date of Posting: 23 July 2016
Posted By: Lowe

What a pleasure it has been today, dealing with Leigh and Nathan at your Capalaba store.

I have been having trouble getting someone to fix my S6 smashed screen sue to no stock on Gold Coast.. I was getting very concerned. I called your store and had such great service from Leigh. I packed up the husband and drove from Gold Coast.

The store was very busy with customers and we recieved brilliant service and the speed was fabulous. Congrats to the owners for having such competent staff like Leigh and Nathan.

We will be recommending you as often as we can.

 

Date of Posting: 23 July 2016
Posted By: Shendelle Harrison

Did great job on cracked screen etc. When I asked to fix another matter quickly they were great and turned it around on the spot. They got it Friday I had it back in NSW Southern Highlands. Highly recommended.

 

Date of Posting: 23 July 2016
Posted By: Jack Hickey

We highly recommend your services to our customers and those who have used your services are very satisfied with your turnaround time and costs and your overall service. Thanks guys for all your help.

 

Date of Posting: 23 July 2016
Posted By: Vanita - One Zero Forest Lake - Telstra Partner

You guys went above and beyond fixing my Sony Z3 compact, fixing more than what I asked for at the same price - everything works perfectly, feels just like new! Thank you so much, delivery/postal service was excellent and always answers all my questions.

Will definitely recommend to friends!

 

Date of Posting: 23 July 2016
Posted By: Maddy

Good news on the phone. One of your staff at Capalaba looked at it and decided it was the replacement battery causing the problems. it replaced it and it has worked perfectly since.

Sorry, I didn't get his name - a big guy, with a bit of beard I think.

Anyway, all good and thank you for your assistance.

I will certainly be recommending your business.

 

Date of Posting: 23 July 2016
Posted By: Brian

Thank you so much for fixing my phone so quickly: I also really appreciated the pick-up & delivery service.

 

Date of Posting: 23 July 2016
Posted By: Annette Dale

I cannot believe the outrageous price of $179 to repair my iPhone 5 screen. If My dad was not ill in Hospital and I needed the phone urgently, you would not have had my business.

Liz

Reply -

Hi Liz sorry for your disappointment, We too are not happy with the current iPhone screen replacement cost, but because of the current market there is nothing we can do, and prices have gone up again. We always strive to do everything possible to keep cost low but also provide best possible parts, service and warranty. We are hopeful cost will go back down soon, and as always if you locate a better price for the same parts we will be happy to refund you?

Please call me if you have any questions.

Steve

 

Date of Posting: 23 July 2016
Posted By: Liz

Got my sons phone back and all is okay, I would like to thank you and your team for the excellent service you have provided.

 

Date of Posting: 23 July 2016
Posted By: Andrew

Like most careless smartphone owners such as myself my phone was dropped 10 metres onto rocks screen first. The screen was completely smashed as expected from that height. The LCD was gone too.

My phone is the HTC One M8 and these phones are a nightmare to replace because you need to pull apart all the components inside just to get to the screen. The guy who repaired my phone did the job within an hour. The screen was faulty and I was offered another replacement free of charge if I was willing to wait another half hour. I happily obliged and glad i did. My phone now looks and feels like new.

Great customer service and speedy repair.

Thanks heaps!

:)

 

Date of Posting: 23 July 2016
Posted By: Chris

Live in regional NSW and got my Samsung Galaxy S4 back within the week, looks perfect, literally a life saver and it was cheap compared to most places!! Thanks a heap guys really appreciate it!

 

Date of Posting: 23 July 2016
Posted By: Chelsea

I went to 4 repair shops because my Samsung would constantly turn off and every one said the phone is not repairable get rid of it. I went to Aussie phone repairs they looked at it and I kid you not in 15 seconds told me all I need is a new battery, low and behold they were %100 correct and it only cost me $39.. The best in town and highly recommended, saved me $600..

 

Date of Posting: 23 July 2016
Posted By: Jared

I am so thankful to you guys for fixing my Galaxy Note 3 at such a reasonable price. It is working perfect and Free delivery.....Ohhh....I have no words to appreciate you guys........I will surely recommend you guys to everyone......

Cheers

 

Date of Posting: 23 July 2016
Posted By: Sapana

You guys have just made my day! Excellent and friendly service will be recommending you to everyone. Thank you :)

 

Date of Posting: 23 July 2016
Posted By: Amy Woodhouse

Great customer service, speedy repair. My phone looks and feels like new. Thank you. Will definitely recommend yous :)

 

Date of Posting: 23 July 2016
Posted By: Ina Tereu

Needed my phone fixed quickly and you delivered with a smile. Thank you very much.

 

Date of Posting: 23 July 2016
Posted By: Amanda Wright Archbold

I was painting the house the other day when my son dropped his ipod and cracked the screen. It was picked up Thursday morning and returned with a new screen Friday afternoon, all without me having to interrupt the painting.

 

Date of Posting: 23 July 2016
Posted By: Suzette Lizamore

best service ever thank you so much will be recommending you to all

 

Date of Posting: 23 July 2016
Posted By: Sharon Valdez

5 starGreat service. Used the free pick up and drop off service. It left of Wednesday and got it back on Thursday. Amazing! Thank you so much! Highly recommended

 

Date of Posting: 23 July 2016
Posted By: Sarah Greenaway

5 starpopped in today to get my ipad screen fixed. very fast & friendly service. thanks :-)

 

Date of Posting: 23 July 2016
Posted By: Melissa Francis

dropped my Samsung Galaxy Note 3 straight onto concrete, which cracked the glass and frame. I sent it to them on Monday afternoon and had it back by Friday morning (I'm in NSW), completely repaired with genuine parts. They replied to every email promptly and answered every question. Best prices around for genuine parts, with free pick up and delivery. Friendly and helpful staff. Highly recommended!

 

Date of Posting: 23 July 2016
Posted By: Adam Myers

Thankyou very much my ipad looks good as new and very impressed with your service and communication. My brother has a sony xperia z3 with a broken glass screen please tell me how much you charge?

 

Date of Posting: 23 July 2016
Posted By: ARVIND

Hey Guys,

Top job, great service I am pleased to leave a comment for the hope to get everyone to use your service.. I can tell you first hand pay the professionals to do the job right and get it right first time and if you find it cheaper, you get what you pay for.. These guys are the best.

 

Date of Posting: 23 July 2016
Posted By: RYAN TOPHAM

Guys , thanks for replacing my shattered phone screen today. Done and dusted in an hour and for a great price. Really happy with your work and my phone looks good as new.

 

Date of Posting: 23 July 2016
Posted By: Ben

Thank you for your great service yesterday repairing my Samsung S4.
I will be sure to recommend your service to others.Have you given any thought to having an outlet on the north side of Brisbane?

Yours faithfully,

Chris Rutherford
Certified Australian PGA Member
Advanced in Coaching

 

Date of Posting: 23 July 2016
Posted By: Chris Rutherford

Hi Steve


I have found out that the phone possibly is still under factory warranty, so am going to try that route first.


But I wanted to contact you and thank you for the excellent customer experience you provided me. Your reply was prompt and your prices certainly seem to be very reasonable. If I have no luck with the warranty I will definitely be sending it to you.


Thanks again for your assistance, it was very much appreciated
Joya

 

Date of Posting: 23 July 2016
Posted By: Joya Hemmings

Hi, Just wanted to say I am really impressed with your service. I am visiting Brisbane from Bundaberg for work and I rang to get the screen fixed on my S5. It was picked up fixed and dropped off with no issues at all, I received a phone call to say it was ready and on its way back. The camera didn't work when I got it back so I rang up again and you just picked it up fixed it and returned it no problems. Brilliant service, something that is often too rare these days. I have already given your number out to a work colleague who also has a broken screen, he has contacted you and will be in Saturday to get his fixed, also gave it to someone in Bundy who is coming this way in the next few days. Won't hesitate to pass on your number again and again. Thanks
Selena

 

Date of Posting: 23 July 2016
Posted By: Selena Richardson

All I have to say is WOW!!, Service (tick), Price (tick), Quality (tick).. I hope my IPad and iPhone never never see you again lol but if inevitable happens again aussie mobile is defiantly the place to go.. Thanks Guys love your work....

 

Date of Posting: 23 July 2016
Posted By: Margaret Sicona

Thanks for the quick good job you did today on my Samsung, looks good. Very impressed

 

Date of Posting: 23 July 2016
Posted By: Brian

Hi Steve,

Just got my phone back all fixed. Seriously some of the best service I’ve received. It looks good as new (which is a plus considering I only got this phone a week ago). Is there somewhere I can write you an testimonial?

Caitlin

 

Date of Posting: 23 July 2016
Posted By: Caitlin Carson

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