Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
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Thank you so much for fixing my phone so quickly: I also really appreciated the pick-up & delivery service.
Date of Posting: 23 July 2016
Posted By: Annette Dale
I cannot believe the outrageous price of $179 to repair my iPhone 5 screen. If My dad was not ill in Hospital and I needed the phone urgently, you would not have had my business.
Liz
Reply -
Hi Liz sorry for your disappointment, We too are not happy with the current iPhone screen replacement cost, but because of the current market there is nothing we can do, and prices have gone up again. We always strive to do everything possible to keep cost low but also provide best possible parts, service and warranty. We are hopeful cost will go back down soon, and as always if you locate a better price for the same parts we will be happy to refund you?
Please call me if you have any questions.
Steve
Date of Posting: 23 July 2016
Posted By: Liz
Got my sons phone back and all is okay, I would like to thank you and your team for the excellent service you have provided.
Date of Posting: 23 July 2016
Posted By: Andrew
Like most careless smartphone owners such as myself my phone was dropped 10 metres onto rocks screen first. The screen was completely smashed as expected from that height. The LCD was gone too.
My phone is the HTC One M8 and these phones are a nightmare to replace because you need to pull apart all the components inside just to get to the screen. The guy who repaired my phone did the job within an hour. The screen was faulty and I was offered another replacement free of charge if I was willing to wait another half hour. I happily obliged and glad i did. My phone now looks and feels like new.
Great customer service and speedy repair.
Thanks heaps!
:)
Date of Posting: 23 July 2016
Posted By: Chris
Live in regional NSW and got my Samsung Galaxy S4 back within the week, looks perfect, literally a life saver and it was cheap compared to most places!! Thanks a heap guys really appreciate it!
Date of Posting: 23 July 2016
Posted By: Chelsea
I went to 4 repair shops because my Samsung would constantly turn off and every one said the phone is not repairable get rid of it. I went to Aussie phone repairs they looked at it and I kid you not in 15 seconds told me all I need is a new battery, low and behold they were %100 correct and it only cost me $39.. The best in town and highly recommended, saved me $600..
Date of Posting: 23 July 2016
Posted By: Jared
I am so thankful to you guys for fixing my Galaxy Note 3 at such a reasonable price. It is working perfect and Free delivery.....Ohhh....I have no words to appreciate you guys........I will surely recommend you guys to everyone......
Cheers
Date of Posting: 23 July 2016
Posted By: Sapana
You guys have just made my day! Excellent and friendly service will be recommending you to everyone. Thank you :)
Date of Posting: 23 July 2016
Posted By: Amy Woodhouse
Great customer service, speedy repair. My phone looks and feels like new. Thank you. Will definitely recommend yous :)
Date of Posting: 23 July 2016
Posted By: Ina Tereu
Needed my phone fixed quickly and you delivered with a smile. Thank you very much.
Date of Posting: 23 July 2016
Posted By: Amanda Wright Archbold
I was painting the house the other day when my son dropped his ipod and cracked the screen. It was picked up Thursday morning and returned with a new screen Friday afternoon, all without me having to interrupt the painting.
Date of Posting: 23 July 2016
Posted By: Suzette Lizamore
best service ever thank you so much will be recommending you to all
Date of Posting: 23 July 2016
Posted By: Sharon Valdez
5 starGreat service. Used the free pick up and drop off service. It left of Wednesday and got it back on Thursday. Amazing! Thank you so much! Highly recommended
Date of Posting: 23 July 2016
Posted By: Sarah Greenaway
5 starpopped in today to get my ipad screen fixed. very fast & friendly service. thanks :-)
Date of Posting: 23 July 2016
Posted By: Melissa Francis
dropped my Samsung Galaxy Note 3 straight onto concrete, which cracked the glass and frame. I sent it to them on Monday afternoon and had it back by Friday morning (I'm in NSW), completely repaired with genuine parts. They replied to every email promptly and answered every question. Best prices around for genuine parts, with free pick up and delivery. Friendly and helpful staff. Highly recommended!
Date of Posting: 23 July 2016
Posted By: Adam Myers
Thankyou very much my ipad looks good as new and very impressed with your service and communication. My brother has a sony xperia z3 with a broken glass screen please tell me how much you charge?
Date of Posting: 23 July 2016
Posted By: ARVIND
Hey Guys,
Top job, great service I am pleased to leave a comment for the hope to get everyone to use your service.. I can tell you first hand pay the professionals to do the job right and get it right first time and if you find it cheaper, you get what you pay for.. These guys are the best.
Date of Posting: 23 July 2016
Posted By: RYAN TOPHAM
Guys , thanks for replacing my shattered phone screen today. Done and dusted in an hour and for a great price. Really happy with your work and my phone looks good as new.
Date of Posting: 23 July 2016
Posted By: Ben
Thank you for your great service yesterday repairing my Samsung S4.
I will be sure to recommend your service to others.Have you given any thought to having an outlet on the north side of Brisbane?
Yours faithfully,
Chris Rutherford
Certified Australian PGA Member
Advanced in Coaching
Date of Posting: 23 July 2016
Posted By: Chris Rutherford
Hi Steve
I have found out that the phone possibly is still under factory warranty, so am going to try that route first.
But I wanted to contact you and thank you for the excellent customer experience you provided me. Your reply was prompt and your prices certainly seem to be very reasonable. If I have no luck with the warranty I will definitely be sending it to you.
Thanks again for your assistance, it was very much appreciated
Joya
Date of Posting: 23 July 2016
Posted By: Joya Hemmings
Hi, Just wanted to say I am really impressed with your service. I am visiting Brisbane from Bundaberg for work and I rang to get the screen fixed on my S5. It was picked up fixed and dropped off with no issues at all, I received a phone call to say it was ready and on its way back. The camera didn't work when I got it back so I rang up again and you just picked it up fixed it and returned it no problems. Brilliant service, something that is often too rare these days. I have already given your number out to a work colleague who also has a broken screen, he has contacted you and will be in Saturday to get his fixed, also gave it to someone in Bundy who is coming this way in the next few days. Won't hesitate to pass on your number again and again. Thanks
Selena
Date of Posting: 23 July 2016
Posted By: Selena Richardson
All I have to say is WOW!!, Service (tick), Price (tick), Quality (tick).. I hope my IPad and iPhone never never see you again lol but if inevitable happens again aussie mobile is defiantly the place to go.. Thanks Guys love your work....
Date of Posting: 23 July 2016
Posted By: Margaret Sicona
Thanks for the quick good job you did today on my Samsung, looks good. Very impressed
Date of Posting: 23 July 2016
Posted By: Brian
Hi Steve,
Just got my phone back all fixed. Seriously some of the best service I’ve received. It looks good as new (which is a plus considering I only got this phone a week ago). Is there somewhere I can write you an testimonial?
Caitlin
Date of Posting: 23 July 2016
Posted By: Caitlin Carson
"Wow so we're outside kickin the ball arnd and to our shock a couriers plz van pulls up, shocked as its sunday and more shocked that my screen is not cracked... totally wasnt expecting that just though it b the guts of it fixed....
Thank you thank you"
Date of Posting: 23 July 2016
Posted By: Amanda Newman
Hi guys,
I received my phone last friday. Thanks for the efficient repair and prompt return.
Regards
Date of Posting: 23 July 2016
Posted By: Brent Winter
After being told by a local business my phone screen was unavailable, I rang your company, had my phone collected by Couriers Please within the hour, phoned the next morning to say the phone was fixed & received my phone back the same day. Thankyou for your prompt & efficient service
Date of Posting: 23 July 2016
Posted By: Sue
Had to get my charging port replaced in my Sony Xperia Z, it only took about 45 minutes and it charges extremely well. VERY HAPPY!!!
Date of Posting: 23 July 2016
Posted By: Connor
Steve,
Thanks for the old fashioned and prompt service. Good to see that some things are not completely dead. Peter
Date of Posting: 23 July 2016
Posted By: Peter
This company is unbelievable. I just hit the chat button
then this guy Steve started chatting with me. I then threw him a question about
my ipad's flickering screen. He just told me to hit it real hard at the back
cover. My heart just dropped when it worked. Amazing. Didn't even charge me a
cent. Thumbs up to you guys. Great job and customer service
Date of Posting: 23 July 2016
Posted By: Patrick Sarate
Thank you very much Steve for your excellent customer service & very fast turn around on fixing my Galaxy Tab screen. I have just received it back this morning. I will be highly recommend your business to everyone who needs Phone/Tabs/Ipads etc repaired. Thanks again,
Date of Posting: 23 July 2016
Posted By: Christine Rose Invitations
Thank you so much.... I came into the store this arvo desperate to have my phone fixed..... You are great!!!! I will def recommend you to others
Date of Posting: 23 July 2016
Posted By: Christine Travaglia
ipswich@fonezone.com.au
0732816360
Message: Hi Guys,
Just wanted to give you some feedback from a customer we sent you. He had his Galaxy Note 2 fixed wit you and couldn't praise you enough. Loved that it was fixed very quickly and the quality
amazed him. He also liked that you arranged the claim through his insurance company. Great feedback for you guys.We recommend all our customers to you and always get good feedback. thanks Aussie Mobile!!!
Date of Posting: 23 July 2016
Posted By: Fone Zone Ipswich
Sorry to take a while to reply, I was comparing prices but thought your company seems more trustworthy than others, and would be happy to pay the amount you have quoted.
Im from Brisbane and heard of Aussie Mobile Phone repairs before, but currently living in Melbourne and would have to send my phone up to you.
Date of Posting: 23 July 2016
Posted By: Isobel Probin
Hi Aussie Mobile Phone Repairs,
I got my Note 3 back the other day and I was pleasantly suprised by the great job you guys did.
The repair job was PERFECT! Restored my phone back to the day t was bought. Couldn't be more happy.
FYI - you should advertise in Melbourne more - i ran around everywhere and no one would replace ONLY the screen and bezel.
The cheapest quote for a whole new screen and for it to be installed - but no replacement bezel - was $300.
I will be sure to recommend you guys to anyone with a broken phone.
Thanks again!
Date of Posting: 23 July 2016
Posted By: Daniel
Just like to say thankyou to Capalaba Store. I have had issues with my Samsung S2 and the boys there looked after me professionally! Darren
Date of Posting: 23 July 2016
Posted By: Darren Mclean
Best service I've received in awhile, was really fast and phone is good as new.
Friendly as, definately telling mates about you guys.
Date of Posting: 23 July 2016
Posted By: Ben
Excellent service & reasonably priced. Very happy to Recommend.
Date of Posting: 23 July 2016
Posted By: Sally Cooper
Today I called the Mount Gravatt store and was greeted with a friendly and professional person on the other end of the phone...It was very refreshing to receive this. My questions were answered immediately by the representative, I was quoted a price and was offered that the phoneI dropped off would be repaired in 30 minutes and to call back and collect. True to their word my iphone was fixed and I am extremely grateful for this. I was also reassured with a specific length of guarantee if I had any problems with my iphone within this period to bring it back. I am one very happy customer and know I am valued by Aussie Mobile Phone Repairs, Congratulations and well done on your fantastic customer service. This is a great store with great people servicing this area. A big thank you, I will also be recommending these guys to a ll my friends and family! Kind regards, Deb - Mount Gravatt East
Date of Posting: 23 July 2016
Posted By: Deb Nolan
Absolutely no customer service at Capalaba. No phone call to advise that the phone had not been repaired. A wasted day, wasted petrol and wasted time to pick up the phone
Date of Posting: 23 July 2016
Posted By: David Dancey
Yep totally worked!!!
I took it to the capalaba shop as my wrists are out of action at the moment, the guy was great.
Thank you so much Steve. Really appreciate your valuable customer service.
Date of Posting: 23 July 2016
Posted By: Tracy Avellino
Thank you so much for fixing my phone so quickly: I also really appreciated the pick-up & delivery service.
Date of Posting: 23 July 2016
Posted By: Annette Dale
great service, well priced and quick turnaround
Date of Posting: 23 July 2016
Posted By: nikki
Cheers guys , great service all round ! Cheaper and quicker than anyone I'd contacted on the sunnycoast. Very impressive, thanks heaps.
Date of Posting: 23 July 2016
Posted By: Rebecca Schiefelbein
Thank you very much Aussie Mobile Phone Repairs Mt Gravatt. A great team with great customer service. After receiving very poor service at another local mobile repair store who told me that no one would be able to get my screen in stock, you guys have managed it smoothly and done an excellent job. I will recommend you!
Date of Posting: 23 July 2016
Posted By: Sabrina