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Arrived at Capalaba store, without an appointment, for an iPad screen replacement. Repaired in an hour and a half. I'm very satisfied with the repair, the service and the price. My second time using this store and I would definately use it again (although I hope I don't need to!)
Date of Posting: 16 November 2019
Posted By: MARY O'BRIEN
Went to the Capalaba store on the weekend. The guy was super helpful and fixed my iphone 6+ in no time and without fuss. Absolutely amazing customer service, skills and abilities. Will be back in the future - my new go to for any phone needs.
Date of Posting: 14 November 2019
Posted By: Shandell
Three phone calls, two courier no shows, utter lack of service from this business. Will never recommend you. Total disappointment. 0% satisfaction. Immediate refund required. Don't be fooled by the rave on the website. You do not walk the talk. Tim Pye Sydney
REPLY : Hi Tim, very sorry for the bad experience, we have trialled a new courier service on the hopes to get more efficient. This has backfired so we re-booked with original courier. Very sorry for the issues and please also note we have not charged you anything.
Date of Posting: 01 November 2019
Posted By: Timothy
Could not be happier, rang the day before to book a time no need, rocked at 9am the next day at red bank plains to have an iPhone 8 repaired not a problem picked up at 10am to easy. Great to deal with also, oh did I say how cheap omg was quoted prices from $249-289 to fix NOT HERE, won’t spoil all the great news but cheap. Once again thanks and will not use you again well hope not lol, but if we need to we will be back and would highly recconmend you to anybody looking to fix there phones or iPads.
Date of Posting: 31 October 2019
Posted By: Allan Stephens
Super happy with the service I've had in the past. Have been here a couple of times now and now that my daughter has just smashed her iPhone screen, looks like I'll be back again!
Date of Posting: 30 October 2019
Posted By: Nerissa
Aussie Mobile Phone Repairs Capalaba are awesome! They fixed my phone in 1 hour. Matt & Leigh were very helpful and answered all of my questions.
Date of Posting: 24 August 2019
Posted By: James Baker
Repair were made in a competent and timely manner, phone looks perfect again. I do not think the sales rep should be asking for the pass codes to access the phones contents though
Reply: Thanks for your feedback Andrew. Just to clear it up we do ask for pass-codes so we can test the device. Apple, Samsung and other manufactures will wipe/clear the data on the phone to test post repairs which we do not do. In some circumstances customers do not feel comfortable giving codes which is perfectly ok, it would just mean we are unable to test and the device may come back under warranty.
Date of Posting: 02 August 2019
Posted By: Andrew Davies
We trust this company they do fast, fair and authentic repairs at a good price.
Date of Posting: 22 July 2019
Posted By: Stephen Millar
Great company to deal with quick and efficient service and a very reasonable price would recommend to everyone.
Date of Posting: 10 July 2019
Posted By: Neil
having issues with both FB and google accounts so I cant give feedback via there... however that has no bearing on the phone repair!! So far you guys have done a 10/10 job, well priced, good communication via email and phone, fast turnaround, and have recommended you to my friends who live in QLD and here in VIC.
Date of Posting: 29 June 2019
Posted By: Paul Caldis
Good clear instructions for mailing item to AMPR; reasonable price and prompt service delivery. Thank you Aussie Mobile Phone Repairs!
Date of Posting: 22 September 2018
Posted By: BruceK
Just wanted to say thanks tip for charging issues, the port has a big hole where a lot of lint collects. Cleaning the port allowed me to charge it again. thanks.
Date of Posting: 14 September 2018
Posted By: Sam
Thanks heaps to the boys who helped me out today.
Nothing was a problem and with smiles all round all was fixed within an hour.
My phones screen was smashed, rendering it useless.
Without complications the boys fixed it. They didn't fill my head with details and just got the job done.
Great experience all round.
Can't recommend you guys more strongly
Keep it up boys.
Date of Posting: 03 September 2018
Posted By: Gian Salvadori
Phenomenal service. Grandson's current model Samsung tablet picked up from my workplace at Mitcham VIC 3132 on Monday, up to Queensland for broken screen replacement, delivered back to me at Mitcham Thursday morning same week!! Considerably cheaper price and much faster turnaround than I could get here in Melbourne, too!! Winning business formula guys - keep up the good work! Will have no hesitation in recommending you to others. Regards, Ron
Date of Posting: 02 August 2018
Posted By: Ron
Mitcham, VIC 3132
Cant speak highly of this company. Got my Iphone repaired in less than any other quote and in less then expected time. AAAA++++ guys keep up the awesome work.
Date of Posting: 19 July 2018
Posted By: Mel
I was quoted $132 to repair my iPhone so I decided to send my phone. But once they received it, they rang and said the quote is now $249 (for the same job) I declined and requested for my iPhone to be posted back. They charged me $30 just to post it back to me which I wasn’t very happy about because their website clearly says “Free Postal Service”. I attempted to dispute this $30 charge but no one replying to my email...
Date of Posting: 16 July 2018
Posted By: Dennis
I live in Tasmania and received 2 quotes from local repairers to repair my Sony xperia premium, one quote was $250 and the other $220. So I did some google searching and came across AMPR and asked for a quote, $139 and free postage. So I posted the item, it took 4 business days to arrive, AMPR emailed me that morning to say they had received the item, then that afternoon they emailed me to say the repairs were complete and the phone has been posted, well you can imagine my surprise when at 8am the next morning the doorbell rang and the postman handed me a parcel, it was my phone all the way from Queensland repaired. this is FANTASTIC service I would not hesitate to recommend them to anyone. great service guys well done.
Date of Posting: 01 June 2018
Posted By: Dave
Great communication and Superfast turnaround time. Posted from Billinudgel on Monday morning. Courier return delivered by 10am Thursday.
Would recommend to anyone.
Date of Posting: 14 May 2018
Posted By: Alan
Ocean Shores NSW 2483
Amazingly fact turn around to a small rural town, sent and returned within 3 days! Great price too would highly recommend
Date of Posting: 19 April 2018
Posted By: Sandy
The guys at the Capalaba kiosk were amazing, sorting out my problem with my gen 3 iPad in next to no time(turned out to be just a faulty cable). Had taken it to Apple the day before and was told the only way forward was a new device. Excellent service, extremely professional and I would recommend them with no hesitation at all.
Date of Posting: 28 March 2018
Posted By: Wendy Pearson
Dropped my brand new Sony Xperia xz premium and cracked the beautiful screen. These guys picked up next day via courier and it was back to me a few days later with the screen fixed. Couldn't be happier. They were also a little cheaper than a local repairers who didn't use genuine parts. Highly recommended
Date of Posting: 11 March 2018
Posted By: Bruce Emblin
Iphone 6 not charging: I was distraught as my iphone 6 would not charge after going flat. I was previously having to put the charger connection on a particular angle to get the phone charging. I took it into AMPR at the Mt Gravatt store. The team there inspected the phone and diagnosed that the charging port commonly gets clogged with skin cells and the like over a long period of build up. The team there simply cleaned out the charging port and my phone was good to go. They did not charge me anything for the services and reassurance that all was fine. Thank you AMPR Mt Gravatt.
Date of Posting: 08 March 2018
Posted By: Jordan
I would like to say how great the experience was with this business. No job too hard and it was done while I waited. Great job, thank you. Sherie
Date of Posting: 23 February 2018
Posted By: Sherie Rodrigues
So my experience with Aussiemobilephone repairs was awesome with my iphone 6, there repair cost was 50$ lower than all competitors in the CBD and definitely a lot cheaper than Apple. However recently I went in with my samsung s8 and was quoted a ridiculous $400 for a cracked screen, whereas samsung would replace the entire screen (Digitiser and panel) for only $220. I dont know what happened in the 2 years i hadn't visited but i was very disappointed in the pricing decisions.
Response - It would be fantastic for us to supply Samsung parts at the same cost as Samsung however they currently supply the parts to re-sellers at an unreasonable price. Hopefully one day things will change and we will always do our best to source the best parts at the lowest possible cost. Thanks for your feedback
Date of Posting: 30 January 2018
Posted By: Johnathon
I have always chose to have my phones and tablets repaired by Aussie Mobile Phone Repairs. The service team at Capalaba Central are AWESOME!! A shout out to Tom who is just an incredible individual. He gives great customer service and the repair quality is A1. Thank you Tom and the team at Capalaba Central. Keep up the good work and great customer service. You have made loyal fans in my family and I and we always recommend you guys to everyone. Thanks heaps!!
Date of Posting: 29 January 2018
Posted By: David
Had an extremely cracked screen with bits of glass sticking out and drastically needing attention but as a broke uni student, I didn’t have the funds to fork out such large expenses at other places or the time available to live a day without my phone! After googling aussie mobile phone repairs and flicking through their website I decided to quickly jump in the car and go to get a quote. All of the staff were professional, helpful and polite and their service was extremely efficient. I handed in my phone after being quote just $135 (when other places charge about $200) and only had to wait 60 mins for it to be completely fixed!! And to top it all off I received $10 off because I booked online and owing to all of these reasons I would definitely recommend aussie mobile phone repairs mt gravatt store to anyone that needed their services!!
Date of Posting: 29 January 2018
Posted By: Cailin Hill
I recently have had my phone repair and a warranty repair conducted at Redbank Plains through Aussie Mobile Phone Repairs.
The two gentlemen I dealt with, during my three visits, were very courteous, professional and attentive to the issues I had with my phone. The turn around for the initial repair and warranty repair both exceeded my expectations.
Having dealt with other "small" technology companies I expected a warranty claim to be an issue, especially at a cost of $148. I had no such issue and I am incredibly grateful with how smoothly and expediently my issue was resolved.
You have made a life long customer of me and I will certainly go out of my way to recommend the store to anyone else I know requiring mobile repairs.
Keep up the great customer service!
Date of Posting: 22 January 2018
Posted By: Jade Numans
Excellent service and repair job with very quick turn around. Very happy!
Date of Posting: 17 January 2018
Posted By: Doug
A1 Repair! Thanks for the great organisation and communication. Love the free pick up and delivery service too. The only small criticism is that it's advertised as 24hr turn around, but it came back to us the day after it was due back. This may have just been a courier delay, as we received it at 8am the next day. Also thank you for putting our 'Survivor' Case back onto the ipad, though I noticed that it still held some of the shattered screen fragments in it.
Date of Posting: 05 January 2018
Posted By: Carmel Ferroni
Fantastic service from Chris at Aussie Mobile P R at Mount Gravatt. It was immediate and inexpensive, a great experience. Thanks guys...10 out of 10 for service and repairs. See you next time.
Date of Posting: 04 January 2018
Posted By: Jenny
We have used Aussie Mobile Repairs for some years now. I sent yet another ipad for glass replacement on Wednesday via courier, I got it back Thursday. You can't argue with that turnaround. These guys are fabulous.
Date of Posting: 04 January 2018
Posted By: Ray White Wynnum/Manly - Sue Jordan
My 2nd visit to AMPR, this time to reconnect the screen ribbon... and again, am totally gob smacked by the outstanding service I received... expectation well & truly exceeded! I didn't think this level of service still existed... thanks again guys!!
Date of Posting: 02 January 2018
Posted By: Pete
Great service, friendly staff, fantastic workmanship, highly recommend .
Date of Posting: 28 December 2017
Posted By: Chris
Thank you Chris, (Mt Gavatt) I'm pleased with the way you've rapidly completed screen replacement on my s7, I'm in NSW and yet it took only a day to get it back, very impressive.
Date of Posting: 21 December 2017
Posted By: Mile
I’ve had 2 iPad screens replaced and most recently had my iphones LCD screen, ear speaker and selfie camera fixed. Every time I’ve been a satisfied customer. Decent pricing, no wait to book in and didn’t have to wait longer than an hour to have it repaired. The service was super friendly and my phone was like brand new! Extremely happy and highly recommend!
Date of Posting: 09 December 2017
Posted By: Inez Gaden
I desperately needed the camera glass, back and camera lense in an S7 replaced that day. I google searched places and the Redbank Plains store was the closest one to me where I was at the time. I called for a quote, dropped my phone in and asked for a quote on a second phone. Tom was helpful, patient and assisted me with putting on the phone case after the repairs. It was done in just over an hour. I've already recommended them to a friend to see if they can help.
Very pleased with the service
Date of Posting: 30 November 2017
Posted By: Kristyle
I can highly recommend this business (Mt Gravatt branch). I needed a repair for Samsung mobile and the service was rapid and informative but best of all was the integrity of the staff - I know little about my phone so it was pleasing to receive good service at a VERY fair price, far less than I expected. Thanks
Date of Posting: 21 November 2017
Posted By: Rob McDonald
I rang the Mount Gravatt store and advised that I could hardly hear on my HTC during phone calls. The person I spoke to, recognised the problem, checked for the parts, and told me that if I brought the phone to the shop, it would be fixed within an hour. He advised that the cost would be $88. I brought it to the shop and, sure enough, it was done within the hour.
The guys were very courteous, prompt and professional. I have no hesitation in recommending this place.
Date of Posting: 20 November 2017
Posted By: John
This business at Capalaba central swapped the original battery of my Samsung S7 edge with another one. I gave them mu phone to fix a cracked glass. The phone wouldn't charge to 100% again when they returned it to me. I sent the phone to Samsung Australia and it was confirmed that the original battery has been removed and a new battery left in my phone. I felt very let down and disappointed.
Date of Posting: 15 November 2017
Posted By: Aji
It was such an easy and quick fix, they were honest and did it for free :) Such a relief to have my phone working again
Date of Posting: 15 November 2017
Posted By: Jo
I couldn't find anywhere in Melbourne to replace just the broken glass on my tablet without also replacing the unbroken LCD screen. Aussie Mobile Phone Repairs offered this service, for $100 less than getting glass & screen repaired locally. The free postage was a bonus. I was really surprised when they phoned me as soon as they received my tablet, and again to let me know the job was done. Got it back Express Post the day after it was fixed! I'm so impressed with the service and the price.
Date of Posting: 02 November 2017
Posted By: Jennie Barnes
Visited shop today fixed Tablet immediately, excellent service, great staff.Pleasure to deal with will definitely be returning for any future requirements
Date of Posting: 18 October 2017
Posted By: Brian
Super-fast service courier arrived to pick up within 1/2 hr of ordering my phone repair, received back fully repaired within 2 days.Cheaper than anywhere else too.Top notch service guys, thank you .Gordon on the Gold Coast
Date of Posting: 14 October 2017
Posted By: Gordon
Such a good service they fixed my phone and sent it back with in a day. Gave me updates so I knew what was happening by. I'm so happy. And was so cheap and the only place I've been able to fix my Sony. Everywhere else refused to Thank you.
Date of Posting: 05 October 2017
Posted By: Beau
Visited the Redbank store today. The lovely gentleman fixed my phone for me on the spot. The service was sensational. I will definitely be returning for any future repairs needed. Thank you for the sensational service.
Date of Posting: 30 September 2017
Posted By: Robyn
I waited three days for my phone to get picked up, and although I rang 4 times and confirmed it was on its way, I was finally told that the courier often doesn't bother picking phones up from universities (I was getting it delivered from my work building at The University of Queensland). I wish that I had known this from the beginning, because I wasted a lot of time and it was a stressful process. I finally got it picked up from my home address and that went much more smoothly. I'm happy with the end result but I think people should be warned not to get it delivered from universities.
Date of Posting: 29 September 2017
Posted By: Leonie
Had my Iphone repaired by Chris at Capalaba. Your service was great, thank you very much!
Date of Posting: 21 September 2017
Posted By: Doug
Sent iPad away for screen replacement from NSW on Friday and received back from QLD on Tuesday. Very happy with service, communication and price. Would recommend .
Date of Posting: 20 September 2017
Posted By: Rod Whitford
What a wonderful service, my phone was picked up on Wednesday morning and back on Thursday afternoon, looking and working as new,will recommend this service to everyone,
Date of Posting: 14 September 2017
Posted By: Marilyn medurst
Well impressed with the service and repair.I live in W.A and got my mobile back within 7 working days!
Date of Posting: 13 September 2017
Posted By: Brad